Why I picked it
Supporting documents sit with the contact record, so HR doesn't have to leave the page to find them.
Where it helps
Evidence for a dependant, such as a document needed for a benefit, is attached when the contact is added and easy to find later.
Watch out: Attachment changes made while editing a contact don't go through approvals.
From Oracle's note
When a contact record needs supporting evidence, an in-page Document Records region and panel drawer make attachments easier to find in context. This can reduce the need to leave Family and Emergency Contacts to review documents, subject to the supported contact path and user access.
- View supported contact attachments from the Family and Emergency Contacts page.
- Attach files when creating a new contact and review them from the contact’s document panel.
- The new-contact document region isn't available when selecting an existing person as a contact.
Configure the “Set Document Type for a Family or Emergency Contact” page property in Visual Builder Studio. Attachment changes made while editing a contact don’t go through approvals, so review the access and process implications.
Last reviewed November 2026
Leila Fielding