Why I picked it
Any journey task that calls a Process Automation process stops being supported when the service reaches end of life on 31 October 2026.
Where it helps
An HR team that uses a Process Automation step inside an onboarding journey moves it to an External URL task before the end-of-life date.
Watch out: There's no opt-out. Oracle suggests the External URL task type, or a solution outside journeys.
From Oracle's note
Last reviewed November 2026
Leila Fielding