Upgraded My Learning Assistant

Why I picked it

Learners can ask what's due, get recommendations and start enrolling in one conversation, and it says when it can't help rather than guessing.

Where it helps

An employee asks "what training is overdue?", gets the answer and enrols in the recommended course without leaving the chat.

Watch out: If you deployed the 25D version, replace it with the updated template.

From Oracle's note

Upgraded My Learning Assistant brings learning questions, catalogue recommendations and eligible enrollment into one conversational flow. Learners can ask about active, overdue, due-soon, required, self-enrolled or completed learning; request catalogue suggestions; and view why an item matches. When enrollment is supported and conditions allow, they can start the process and select an offering where required. Responses are grounded in workflow and API data, and the assistant redirects unsupported requests instead of inventing answers.

• Ask about active, overdue, due-soon, required, self-enrolled or completed learning.
• Review catalogue recommendations and why each item may fit.
• Start enrollment and choose an offering when required and permitted.

If the 25D template is already deployed, replace it with the updated delivered version and configure the guided journey used to add the agent to Redwood pages. Enrollment depends on the learning item’s conditions and available offerings.

Last reviewed November 2026