Observation
Once people start seeing what AI can do, there's a natural tendency to look for somewhere to use it. But not every problem needs intelligence, generation or an agent.
From the Field
When considering opportunities for AI, I keep coming back to a basic question: is AI actually improving this, or are we adding it because we can? A straightforward rule, workflow, search or configuration can sometimes solve the requirement more predictably and with less complexity.
Why This Matters
AI introduces its own considerations, accuracy, oversight, data, governance and maintenance. If a simpler solution already works well, adding AI can create more complexity than value.
Field Takeaway
Use AI where it adds value, not simply where it fits.
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THE MONTHLY FIELD NOTE
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