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Understand
Start with the simplest option that does the job. A delivered agent is looked after by Oracle. A copied template saves you building from nothing. Build your own only when neither fits.
Key points
- Check HCM AI Agents for a delivered agent first.
- Preconfigured workflows and their agents, tools and topics are read-only. To change one, you copy it.
- A follows set steps. A decides which to use. An brings several workflows together for one role.
- Whatever you choose, check the risk of the HR task first, in the AI HR Lifecycle Map.
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Leila Fielding