Leila Fielding
Why I picked it
It's the first time HR gets one place that shows what needs attention across their workforce, with AI to summarise it, rather than a set of separate reports.
Where it helps
An HR adviser starts the day by checking pending transactions, starters and leavers, and work permits about to expire, then asks for a short summary of a team's staffing.
Watch out: It's a new agentic app, not the 26B Concierge agent, and data access still follows each user's security.
From Oracle's note
Released in 26D, HCM Professional Concierge Workspace brings operational activity and workforce insights into one HR workspace. It combines in-app assistance with actionable activity, workforce health, workforce activity and compliance panels, helping HR representatives spot pending transactions, onboarding and offboarding work, staffing or span-of-control risks, and records that may need follow-up. The app provides contextual questions, summaries or draft review notes for the selected workforce scope. It is an agentic app, not a re-release of the 26B HCM Professional Concierge AI agent.
- Review pending transactions, onboarding and offboarding tasks, transfers and notifications.
- Check workforce activity and staffing or span-of-control insights.
- Identify work-eligibility and worker-identification records needing follow-up.
Configure the 26D agentic app, enable the required security integration and grant the workspace access duty privilege. The Human Resource Specialist role has that privilege by default; data access remains governed by roles and security profiles. This is distinct from the 26B HCM Professional Concierge AI agent.
Last reviewed November 2026