Leila Fielding
Why I picked it
Schedule managers can ask the Shift Assignment Assistant to rank the best workers for open shifts, and the Work Pattern Template Assignment Assistant to assign work patterns to up to 25 workers from a plain-language request.
Where it helps
A ward manager asks who's best placed to cover three open night shifts and gets a ranked list, with cautions.
What to do now
- Decide which schedule managers get them. They need the Workforce Scheduling Agents for Workforce Schedule Managers Duty.
- Deploy the Workforce Schedule Assistant template, and create your own agent from the work pattern workflow.
- Explain how the shift ranking works. Oracle says it uses fixed weighted calculations, with required hours and FTE impact carrying the most weight by default.
- Try template assignments on a small test group first, and check the end dates.
See my Scheduling assistants profile →
Watch out: The template assistant changes work patterns and ends overlapping ones, and Oracle's note doesn't describe a confirmation step.
Last reviewed November 2026