Leila Fielding

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ORACLE HCM · AI AGENT PROFILE

Scheduling assistants

Two assistants for schedule managers, new in 26D. The Shift Assignment Assistant finds and ranks the best workers for an open shift or group of shifts, using work patterns, availability, absences and required hours, and explains the ranking with cautions. The Work Pattern Template Assignment Assistant assigns a work pattern template to workers from a plain-language request, handling the dates for you, for up to 25 workers at a time.
Workforce SchedulingAI agents (Shift Assignment Assistant and Work Pattern Template Assignment Assistant)Good first agent: NoTake careReads and changes dataRelease 26D

Where it helps

A ward manager has three open night shifts. They ask who's best placed to cover them and get a ranked list, with a caution that one person would go over their hours.

My take

MY PRACTITIONER VIEW

The shift ranking is clever and, usefully, Oracle says it uses fixed weighted calculations rather than the model's judgement. But ranking people for shifts affects their hours and pay, so make sure managers can see why.

Things you can ask

Assign the Night Shift work pattern template to Maria Garcia starting January 1, 2027.
Assign the Standard Weekday template to workers in the Manufacturing department starting July 1, 2027.
Apply the 4x10 Schedule template to Jordan Lee starting September 1, 2027.

Examples based on Oracle's notes. What works depends on your setup.

What it won't do

  • Workers blocked by hard scheduling rules or an approved absence aren't scored (26D).
  • The ranking uses Workforce Scheduling data and "deterministic weighted calculations"; the assistant summarises the result (26D).
  • The template assistant handles up to 25 workers per request, needs an exact template name, and asks you to clarify if it finds more than 10 workers or can't identify them (26D).
  • Oracle's note doesn't describe a confirmation step before the template assistant applies changes (26D).

Good first agent?

No. It ranks people for shifts and changes their work patterns.

Risk level: Take care. It ranks workers for shifts and changes their work patterns, which affect their hours and pay, but schedule managers make the choices.

Before you switch it on

  1. Do schedule managers understand how the ranking is weighted?
  2. How will you check bulk template changes before and after they run?

Next steps

Setup at a glance

Open Setup at a glance for the setup steps. Select the agent's type label to see what that type means.

Test it after each update

For Oracle Fusion Applications, non-production (test) quarterly updates follow the weekend after the first Friday of the update month; production follows the weekend after the third Friday. Run these checks after the test update and before production, and verify your tenant's exact dates in Oracle update notifications.

  • Ask for the best workers for a test shift and check the cautions against their absences and hours.
  • Assign a template to a small test group and check the worker-level summary and end dates.

Watch out

Required hours and FTE impact carry the most weight in the shift ranking by default (26D).

How it's changed

26D both arrived.

  1. 26D
    26D Shift Assignment AssistantOracle's note ↗
  2. 26D
    26D Work Pattern Template Assignment AssistantOracle's note ↗

Related agents

Time agents

Two agents for time cards. The Time Analyst (26B) compares a time card with the previous three and points out anything that looks unusual, so workers can correct it before submitting and managers can decide whether to approve. The Time Assistant (26B) lets time managers upload a time card from a CSV file for one worker, preview it and submit it.

Related

Oracle 26DTwo AI assistants for schedule managersRead insight

Last reviewed November 2026

This is an independent practitioner view, not Oracle documentation. Features, names and availability change each release and depend on your licences and setup; some agentic applications carry extra costs. Always check Oracle's own notes and your environment.