Leila Fielding

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ORACLE HCM · AI AGENT PROFILE

Career Coach

A candidate-facing assistant on your careers site that recommends jobs, explains fit, helps with interview practice and, from 26D, lets candidates apply and manage their applications in a conversation, including over WhatsApp. It also answers questions about applications, pending actions, interviews and talent community preferences, and lets candidates withdraw applications when eligible. Candidates can retrieve and update their talent community preferences.
RecruitingAI agentGood first agent: MaybeTake careChanges dataRelease 26A

Where it helps

A candidate on your careers site asks which roles suit their experience, practises an interview question, then applies without leaving the chat.

My take

MY PRACTITIONER VIEW

It helps candidates explore and apply, which is different from screening them. Keep that line clear in how you describe it to candidates and recruiters.

Things you can ask

Which jobs suit my experience?
Help me practise an interview question for this role.
I'd like to apply for this job (over SMS or WhatsApp, from 26D).
Can you explain what my job offer includes? (26D; signed-in candidates with an active offer in Extended or Accepted status).
What's the status of my application? (26D)
I'd like to withdraw my application. (26D)

Examples based on Oracle's notes. What works depends on your setup.

What it won't do

  • Applying in a conversation covers basic details and prescreening questions only. Other application sections aren't supported, and on the web candidates get an apply link.
  • Messaging needs Candidate Text Assistant set up for SMS or WhatsApp.
  • Application and preference self-service needs the candidate to be signed in, or to use a verified phone number on SMS or WhatsApp.
  • Daily limits on candidate messages apply from 26C.

Good first agent?

Maybe. Candidates are outside your organisation, so test the tone and accuracy carefully.

Risk level: Take care. It talks to candidates directly and can submit applications for them, but doesn't decide who's hired.

Before you switch it on

  1. Have you told candidates they're talking to AI?
  2. Are the job details it answers from current?
  3. What happens when it's wrong?

NEXT STEPS

Setup at a glance

Open Setup at a glance for the setup steps. Select the agent's type label to see what that type means.

Test it after each update

Oracle updates arrive in test on the first Friday of the update month and in production on the third. Run these in between.

  • Ask about a live job and check the details match the posting.
  • Apply to a test requisition by message and check the application arrives complete.
  • Ask for the status of a test application and check it matches the record.
  • Ask something it shouldn't answer, such as another candidate's status, and check it refuses.

Watch out

Default limits: 50 candidate messages per conversation, 100 per signed-in candidate per day and 10,000 per career site per day. Days are UTC and reset at 00:00 UTC; only candidate-submitted messages count. Check the limits against your volumes.

How it's changed

26A pre-seeded agent and CV upload; 26B interview scheduling (web and text, including cancel and reschedule) and interview practice; 26C daily message limits; 26D apply in a conversation over SMS or WhatsApp, application self-service and withdrawal, and questions about job offers.

  1. 26D
    Career Coach Enhancements: Use Text Assistant for WhatsApp MessagesOracle's note ↗
  2. 26D
    Help Candidates Understand Job Offers with Career CoachOracle's note ↗
  3. 26D
    Let Candidates Apply for Jobs Conversationally with Career CoachOracle's note ↗
  4. 26D
    Let Candidates Manage Their Applications and Preferences with Career CoachOracle's note ↗
  5. 26D
    Help Candidates Identify Job Application GapsOracle's note ↗
  6. 26C
    Career Coach: Daily Limits for Candidate MessagesOracle's note ↗
  7. 26B
    Career Coach Enhancements: Framework UpdateOracle's note ↗
  8. 26B
    Career Coach Enhancements: Interview Management AgentsOracle's note ↗
  9. 26B
    Career Coach Enhancements: Text Assistant SupportOracle's note ↗
  10. 26A
    Career Coach EnhancementsOracle's note ↗

Related agents

Job Applicant Screening Agent

An "ask me anything" assistant on a job application that pulls together status, interview feedback, scores, assessments and background checks, with a candidate-authenticity confidence score from 26A.

Related

Oracle 26DDigital Assistant support is ending for Recruiting career sitesRead insight

Last reviewed October 2026

This is an independent practitioner view, not Oracle documentation. Features, names and availability change each release and depend on your licences and setup; some agentic applications carry extra costs. Always check Oracle's own notes and your environment. Last reviewed October 2026.