Leila Fielding

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ORACLE HCM · AI AGENT PROFILE

Onboard Assistant

Gives new hires one place to see and work through their onboarding journey: the tasks they need to complete, what's overdue, and adding tasks. From 26C it can answer from onboarding resources you provide, link straight to common pages such as contact details and time cards, and create onboarding tasks with minimal input. For new hires in US legal employers, from 26C it can also set up their direct deposit bank account. From 26D, HR professionals and onboarding administrators can also use it to find learning and task library tasks suited to a new hire, and add them to the new hire's onboarding journey.
Human Resources (Journeys)AI agent (workflow agent from 26C)Good first agent: MaybeTake careChanges dataRelease 25D

Where it helps

On their first day, a new hire asks what's overdue, follows the link to update their contact details, and sets up the bank account for their pay.

My take

MY PRACTITIONER VIEW

A good way to make onboarding feel guided. Its answers depend on your onboarding journeys and resources being well organised, so tidy those first.

Things you can ask

What tasks do I need to complete for my onboarding?
Show my overdue onboarding tasks.
I want to add a new task.
Set up my bank account for my pay. (26C, US only)
Suggest learning for this new hire's onboarding journey. (26D)

Examples based on Oracle's notes. What works depends on your setup.

What it won't do

  • It only shows journeys in the Onboarding and Enterprise Onboarding categories.
  • It doesn't apply your localisation rules or Visual Builder Studio business rules.
  • Payment method setup is for US legal employers only, direct deposit only, and needs an assigned payroll.
  • It adds tasks one at a time. Oracle's notes don't describe it editing other journey content. (26D)
  • Users without permission to add tasks get an error. (26D)
  • Its suggestions are only as good as your worker and task data. (26D)

Good first agent?

Maybe. It's helpful and fairly low-stakes, but it's often a new hire's first experience of your systems, so test the tone and accuracy carefully.

Risk level: Take care. It works with new hires' own records and, in the US, their bank details.

Before you switch it on

  1. Are your onboarding journeys in the right categories and up to date?
  2. Which resources will it answer from, and who keeps them current?
  3. Have you told new hires they're using AI?

Next steps

Setup at a glance

Open Setup at a glance for the setup steps. Select the agent's type label to see what that type means.

Test it after each update

For Oracle Fusion Applications, non-production (test) quarterly updates follow the weekend after the first Friday of the update month; production follows the weekend after the third Friday. Run these checks after the test update and before production, and verify your tenant's exact dates in Oracle update notifications.

  • Ask, as a test new hire, what's outstanding and check it against their journey.
  • Add a task and check it appears in the journey.
  • (US) Set up a test bank account and check it's created correctly.

Watch out

The 25D supervisor template is no longer supported. Existing copies keep working, but only for self-service, so move to the workflow agent.

How it's changed

25D arrived as Onboarding Assistant; 26C the Onboard Assistant workflow agent with resources, deep links, task creation and US payment methods; 26D journey task suggestions.

  1. 26D
    Journey Task Suggestions from Learn and Task Library in Onboard AI AssistantOracle's note ↗
  2. 26C
    Onboard New Hires with AI AssistanceOracle's note ↗
  3. 26C
    Set Up Personal Payment Methods During Onboarding with AI AssistanceOracle's note ↗
  4. 25D
    Onboard New Hires with AI AssistanceOracle's note ↗

Related agents

Employee Concierge

One place for employees to ask HR questions. It passes each question to the right agent behind it (Leave and Absence Analyst, Benefits Analyst, Compensation Advisor or Payslip Analyst), each answering from your policy documents.

Journeys Assistant

Answers questions about journeys and journey tasks: which journeys are open, completed or overdue, which tasks are due, and what's pending in a particular journey. Managers and HR teams can track progress across their team or organisation. It links to the pages where people can view and update their journey information.

Last reviewed November 2026

This is an independent practitioner view, not Oracle documentation. Features, names and availability change each release and depend on your licences and setup; some agentic applications carry extra costs. Always check Oracle's own notes and your environment.