Leila Fielding

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ORACLE HCM · AI AGENT PROFILE

Journeys Assistant

Answers questions about journeys and journey tasks: which journeys are open, completed or overdue, which tasks are due, and what's pending in a particular journey. Managers and HR teams can track progress across their team or organisation. It links to the pages where people can view and update their journey information.
Human Resources (Journeys)AI agent (workflow agent)Good first agent: YesTake careReads onlyRelease 26A

Where it helps

A manager asks which of their direct reports have overdue onboarding journeys, then follows the link to chase the tasks.

My take

MY PRACTITIONER VIEW

A low-risk way to get more out of journeys you've already built. How useful it is depends on how well your journeys and tasks are named and organised.

Things you can ask

Show me open, completed or overdue journeys.
Which onboarding journeys are overdue for my direct reports?
Which employee tasks are due in the next 3 days for the onboarding journey?
Which tasks are still pending in this journey?

Examples based on Oracle's notes. What works depends on your setup.

What it won't do

  • It reads journey information but can't edit it: it links to the pages instead.
  • "My team" returns all reports, "direct reports" only direct reports, and no criteria returns the whole organisation, within the user's access.
  • It doesn't apply your localisation rules or Visual Builder Studio business rules.

Good first agent?

Yes. It only reads, and only what each user's role allows.

Risk level: Take care. It reads journey progress across teams, which can single out individuals, but it doesn't change anything.

Before you switch it on

  1. Are your journeys and tasks named clearly enough to search?
  2. Does "no criteria returns the whole organisation" match what each role should see?

Next steps

Setup at a glance

Open Setup at a glance for the setup steps. Select the agent's type label to see what that type means.

Test it after each update

For Oracle Fusion Applications, non-production (test) quarterly updates follow the weekend after the first Friday of the update month; production follows the weekend after the third Friday. Run these checks after the test update and before production, and verify your tenant's exact dates in Oracle update notifications.

  • Ask for overdue journeys for your direct reports and check the list.
  • Ask with no criteria and check it only shows what your role can see.
  • Follow a link and check it opens the right task.

Watch out

Asking with no criteria can return the whole organisation for broad HR roles. Make sure that's intended.

How it's changed

26A arrived; 26D update.

  1. 26D
    Manage Journeys with AI AssistanceOracle's note ↗
  2. 26A
    Manage Journeys with AI AssistanceOracle's note ↗

Related agents

Onboard Assistant

Gives new hires one place to see and work through their onboarding journey: the tasks they need to complete, what's overdue, and adding tasks. From 26C it can answer from onboarding resources you provide, link straight to common pages such as contact details and time cards, and create onboarding tasks with minimal input. For new hires in US legal employers, from 26C it can also set up their direct deposit bank account. From 26D, HR professionals and onboarding administrators can also use it to find learning and task library tasks suited to a new hire, and add them to the new hire's onboarding journey.

Employee Concierge

One place for employees to ask HR questions. It passes each question to the right agent behind it (Leave and Absence Analyst, Benefits Analyst, Compensation Advisor or Payslip Analyst), each answering from your policy documents.

Related

Oracle 26DManage journeys with AI assistanceRead insight

Last reviewed November 2026

This is an independent practitioner view, not Oracle documentation. Features, names and availability change each release and depend on your licences and setup; some agentic applications carry extra costs. Always check Oracle's own notes and your environment.