Leila Fielding

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ORACLE HCM · AI AGENT PROFILE

Policy Advisors

Four question-and-answer advisors from 25C, each answering from the policy documents you give it. The Leave and Absence Policy Advisor covers entitlements, eligibility and procedures for leave. The Benefits Policy Advisor covers eligibility, plan coverage and compliance for health, retirement and other benefits. The Pay Policy Advisor covers payroll rules and processes, such as schedules, deductions, overtime and final pay. The Employment Lifecycle Policy Advisor covers hiring, onboarding, development and offboarding, including special cases such as rehires and probation.
HCM Common (Absence Management, Benefits, Payroll and Human Resources)AI agents (Leave and Absence Policy Advisor, Benefits Policy Advisor, Pay Policy Advisor and Employment Lifecycle Policy Advisor)Good first agent: YesLowerReads onlyRelease 25C

Where it helps

A manager with a new starter on probation asks what the probation rules are and what they need to do before the review date.

My take

MY PRACTITIONER VIEW

The safest AI agents you can switch on, because they only answer from your own policies. That's also their weakness: they're only as good as the documents you give them, so give each one an owner.

What it won't do

  • They can't answer without your company policy documents added as tools (25C).
  • In 26C, Oracle combined the Pay Policy Advisor's abilities into the Pay Analyst, giving employees one assistant for payslips and pay policy questions.

Good first agent?

Yes. They answer from your own documents and don't touch anyone's records.

Risk level: Lower. They answer questions from your published policies, not from people's records.

Before you switch it on

  1. Who owns each set of policy documents, and how often are they reviewed?
  2. Which advisor do you need, now that Pay Analyst covers pay policy?

Next steps

Setup at a glance

Open Setup at a glance for the setup steps. Select the agent's type label to see what that type means.

Test it after each update

For Oracle Fusion Applications, non-production (test) quarterly updates follow the weekend after the first Friday of the update month; production follows the weekend after the third Friday. Run these checks after the test update and before production, and verify your tenant's exact dates in Oracle update notifications.

  • Ask each advisor a question with a known answer in your policy and check it.
  • Ask something your policies don't cover and check it doesn't make up an answer.

Watch out

When a policy changes, update the document the same day, or the advisor keeps giving the old answer.

How it's changed

25C all four arrived; 26C pay policy answers combined into Pay Analyst.

  1. 26C
    26C Pay Analyst AI Agent EnhancementsOracle's note ↗
  2. 25C
    25C Leave and Absence Policy Advisor - AI AgentOracle's note ↗
  3. 25C
    25C Benefits Policy Advisor - AI AgentOracle's note ↗
  4. 25C
    25C Pay Policy Advisor - AI AgentOracle's note ↗
  5. 25C
    25C Employment Lifecycle Policy Advisor - AI AgentOracle's note ↗

Related agents

Leave and Absence Analyst

Answers employees' questions about their own time off: leave balances such as PTO, vacation and sick leave, past and upcoming absences, eligibility for leave programmes, leave donations and cash payouts. It links to the right pages to request time off, bid for holidays, donate leave or request a payout. From 26A it can also answer policy questions from documents you upload.

Pay Analyst

Shows employees their payslips and payslip history, breaks down each line (base pay, overtime, deductions, taxes and net pay) and explains particular earnings, bonuses or deductions. From 26C it also answers questions about payroll policies, processes and schedules from your own payroll policy documents. Inside Employee Concierge, Oracle calls it Payslip Analyst (from 26A).

Benefits Analyst

Shows employees their current benefits enrolments (health, dental, vision, retirement and other cover), plan provider details including contacts and policy numbers, cover start dates, dependants and coverage tiers. From 26C it also answers questions about flex credits and benefits representatives.

Employee Concierge

One place for employees to ask HR questions. It passes each question to the right agent behind it (Leave and Absence Analyst, Benefits Analyst, Compensation Advisor or Payslip Analyst), each answering from your policy documents.

Perks and Rewards Analyst

Helps employees understand and use company perks and recognition programmes, such as non-monetary benefits, awards and plans they can contribute to, answering from the documents and programmes you load.

Last reviewed November 2026

This is an independent practitioner view, not Oracle documentation. Features, names and availability change each release and depend on your licences and setup; some agentic applications carry extra costs. Always check Oracle's own notes and your environment.