Leila Fielding

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ORACLE HCM · AI AGENT PROFILE

Perks and Rewards Analyst

Helps employees understand and use company perks and recognition programmes, such as non-monetary benefits, awards and plans they can contribute to, answering from the documents and programmes you load.
CompensationAI agentGood first agent: YesTake careReads onlyRelease 25C

Where it helps

An employee coming up to five years' service asks whether they're eligible for a service award, and what other awards they could receive.

My take

MY PRACTITIONER VIEW

Perks often go unused because nobody can find the rules. This makes them easier to find, as long as the documents behind it are current.

Things you can ask

Which plans can I contribute to?
What are the spot awards that I can be eligible for?
What is the eligible service period to contribute to 401K?

Examples based on Oracle's notes. What works depends on your setup.

What it won't do

  • Its answers come from the documents and programmes you load, and only once they're published (25C).

Good first agent?

Yes. It answers from your own documents, and the answers are easy to check.

Risk level: Take care. It gives employees personalised answers about perks and awards, so wrong answers reach them directly.

Before you switch it on

  1. Who owns the perks and recognition documents it answers from?
  2. Are those documents current?

Next steps

Setup at a glance

Open Setup at a glance for the setup steps. Select the agent's type label to see what that type means.

Test it after each update

For Oracle Fusion Applications, non-production (test) quarterly updates follow the weekend after the first Friday of the update month; production follows the weekend after the third Friday. Run these checks after the test update and before production, and verify your tenant's exact dates in Oracle update notifications.

  • Ask an eligibility question with a known answer and check it against your document.
  • Ask about a perk you don't offer and check it says so.

Watch out

After you change a document, run Process Agent Documents again, or it keeps answering from the old version.

How it's changed

25C arrived.

  1. 25C
    25C Perks and Rewards Analyst - AI AgentOracle's note ↗

Related agents

Compensation Advisor

Gives employees quick answers about their own pay: current base salary, bonuses, stock grants and other variable compensation, and their full salary history.

Policy Advisors

Four question-and-answer advisors from 25C, each answering from the policy documents you give it. The Leave and Absence Policy Advisor covers entitlements, eligibility and procedures for leave. The Benefits Policy Advisor covers eligibility, plan coverage and compliance for health, retirement and other benefits. The Pay Policy Advisor covers payroll rules and processes, such as schedules, deductions, overtime and final pay. The Employment Lifecycle Policy Advisor covers hiring, onboarding, development and offboarding, including special cases such as rehires and probation.

Benefits Analyst

Shows employees their current benefits enrolments (health, dental, vision, retirement and other cover), plan provider details including contacts and policy numbers, cover start dates, dependants and coverage tiers. From 26C it also answers questions about flex credits and benefits representatives.

Last reviewed November 2026

This is an independent practitioner view, not Oracle documentation. Features, names and availability change each release and depend on your licences and setup; some agentic applications carry extra costs. Always check Oracle's own notes and your environment.