ORACLE HCM · AI AGENT PROFILE

Recruiting Email Referral Agent

Lets employees refer someone by emailing their CV to a set inbox. The agent reads the CV, finds matching Opportunity Marketplace jobs, creates referrals for up to five of them, creating a candidate profile if needed, and tells the referrer what happened.
Opportunity MarketplaceAI agents (Recruiting Email Referral Agent and Recruiting Referral Creation Agent)Good first agent: NoTake careChanges dataRelease 26D

Where it helps

An employee meets a strong engineer at an event and emails their CV to the referrals inbox. Referrals are created for the best-matching jobs, and the employee gets a confirmation.

My take

MY PRACTITIONER VIEW

It removes a fiddly step that puts people off referring. Check the jobs it picks, though: the agent, not the employee, chooses which roles the person is referred for.

What it won't do

  • It only handles one English-language CV per email.
  • Only internal employees can refer by email; emails from anyone else are rejected.
  • It doesn't refer internal candidates; the sender is told to use the employee referral route.
  • It skips jobs the person has already applied for or is a prospect for.
  • If no suitable jobs are found, no referral is created and the referrer is told.
  • It doesn't consider job segmentation yet.

Good first agent?

No. It creates candidate records automatically.

Risk level: Take care. It creates candidate records and chooses which jobs someone is referred for, but recruiters still decide what happens next.

Before you switch it on

  1. Who checks the referrals it creates?
  2. How will referred people be told their details are now held in Recruiting?

Next steps

Setup at a glance

Open Setup at a glance for the setup steps. Select the agent's type label to see what that type means.

Test it after each update

For Oracle Fusion Applications, non-production (test) quarterly updates follow the weekend after the first Friday of the update month; production follows the weekend after the third Friday. Run these checks after the test update and before production, and verify your tenant's exact dates in Oracle update notifications.

  • Email a test CV and check the referrals and the referrer's notification.
  • Email two attachments, and a CV that isn't in English, and check how each is handled.
  • Email from an address outside the organisation and check it's refused.

Watch out

Oracle's note doesn't describe an approval step: valid referrals are created automatically.

How it's changed

26D arrived.

  1. 26D
    Automate Candidate Referral CreationOracle's note ↗

Related agents

Last reviewed November 2026

This is an independent practitioner view, not Oracle documentation. Features, names and availability change each release and depend on your licences and setup; some agentic applications carry extra costs. Always check Oracle's own notes and your environment.